Frequently Asked Questions
Aftersales
Yes, we offer valuable tips and recommendations for childproofing and enhancing the safety of windows and conservatories in a family home.
Ensuring the safety of your loved ones is a top priority, and our experts can provide guidance on measures like installing childproof locks, safety glasses, or protective barriers to prevent accidents and create a secure environment within your home.
Scheduling a consultation or service appointment with us for your windows or conservatories is simple and convenient. You can reach out to our team by completing our contact form or by visiting us at our showroom.
Upgrading to double-glazed or energy-efficient windows brings several advantages. These windows help keep external noise at bay, preserving heat, and maintaining a warmer indoor environment.
Double-glazed windows are effective in reducing condensation on your windows and lowering your overall energy consumption for heating, making them a practical choice for improved comfort and energy efficiency in your home.
Learn the benefits of installing energy efficient windows here.
Certainly, we’re here to provide advice and guidance on decorating or renovating your conservatory space. Whether you’re looking to refresh the decor, make structural changes, or optimise the functionality of your conservatory, our experts can offer valuable insights and suggestions tailored to your preferences and needs.
If you’re dealing with drafts or leaks around your windows, it’s crucial to take action. Contact our team to address the issue and discuss options like upgrading your windows for improved energy efficiency. Addressing these concerns promptly helps maintain a comfortable and efficient living environment.
Find out whether your double glazing windows need replacing here.
To enhance the energy efficiency of your windows and conservatories, one effective step is to consider upgrading to energy-efficient double or triple-glazing windows. These advanced glazing options provide better insulation, reducing heat loss in winter and heat gain in summer.
Additionally, sealing any gaps or cracks around the window frames and ensuring proper insulation can further improve energy efficiency.
Preparing your windows and conservatories for different seasons like winter or summer can be accomplished with some practical steps. Consider adding window dressings like blinds, which are a great way to minimise drafts.
During winter, you can open them on sunny days to maximise natural heat and close them when using radiators to prevent heat loss through the windows. This approach helps in regulating temperature and energy efficiency throughout the changing seasons.
You can upgrade your existing windows or conservatories with new features and technology, such as triple or double-glazing windows. These upgrades can improve energy efficiency and reduce noise. For more details and to discuss your options, please get in touch with our team.
We provide a warranty for our products, which covers defective workmanship and materials for a period of five years from the date of installation. This warranty is not transferable to subsequent property owners and applies only to the individuals who signed the contract.
Find out more about making a warranty claim on our terms and conditions page.
If you notice condensation or fogging on your windows, it indicates an issue with your window’s insulation. The seal on a properly insulated window should prevent fogging, but if it doesn’t, it may be necessary to replace the window. To address the problem, examine your window seals, glass, and sash to determine the cause of the fogging.
Properly cleaning and maintaining your windows, conservatories, and doors is essential for both performance and appearance.
- Regularly clean the glass, frames, and hardware using a mild, non-abrasive cleaner and a soft cloth or sponge.
- Lubricate hinges and moving parts as needed to ensure smooth operation.
- Check for any signs of damage or wear and address them promptly to prevent issues from worsening.
For specific maintenance guidelines and product recommendations, please reach out to our team for expert advice tailored to your needs.
Bi-folding Doors
Bifold doors can be installed in most properties, but there are some factors to consider. For example, you will need to ensure that you have enough space for the doors to fold back without obstructing other areas or furniture.
You may also need to check with your local planning authority if you live in a listed building or conservation area, as there may be restrictions on the type of doors you can install.
Yes, bifold doors can add value to a property in several ways. Here are some of the main benefits that bifold doors can provide:
- Increased natural light: Bifold doors allow more natural light to enter the property, which can make the living space feel brighter and more welcoming. This can be particularly attractive to buyers who value natural light and an open, airy atmosphere.
- Improved indoor-outdoor flow: Bifold doors can create a seamless transition between indoor and outdoor living spaces, making it easier to enjoy the garden or patio. This can be a particularly desirable feature for buyers who love to entertain or spend time outside.
- Enhanced energy efficiency: Many modern bifold doors are designed with energy efficiency in mind, featuring double glazing and thermal insulation that can help to reduce heat loss and improve energy efficiency. This can be a valuable selling point for buyers who are looking to reduce their energy bills and their carbon footprint.
- Increased curb appeal: Bifold doors can add a modern and stylish touch to the exterior of a property, enhancing its curb appeal and making it more attractive to potential buyers.
Overall, bifold doors can add value to a property by making it more attractive, functional, and energy-efficient, and by creating a desirable indoor-outdoor living space.
Whether or not bifold doors require planning permission depends on several factors, including the specific circumstances of the property and the type of installation.
If you are replacing an existing door with bifold doors that have the same dimensions, then planning permission is not usually required, as this is considered a like-for-like replacement. However, if you are enlarging the opening or installing bifold doors in a new location, you may need planning permission.
Bifold doors are still a popular choice for many homeowners and designers, and they have not gone out of style. In fact, bifold doors have been gaining popularity in recent years as people seek to bring more natural light and a sense of openness to their living spaces.
Bifold doors are versatile and can be used in a variety of applications, including interior doors, exterior doors, and room dividers. They are available in a range of materials, finishes, and configurations, allowing them to be customized to suit a wide range of design styles and preferences.
Yes, bifold doors can be locked for security purposes. There are several options for locking bifold doors, depending on the specific design and hardware used by the manufacturer.
Yes, bifold doors can be designed to open from both sides. Bifold doors consist of two or more panels that fold together in a concertina-like fashion, which allows them to be pushed to one or both sides of the door opening.
The doors can be configured to open in either direction so that you can choose which side to push the doors to when you open them.
Bifold doors are highly practical and a great addition to any property due to offering maximised space, flexibility, character and enhanced security features.
Before installing your bifold doors, speak to a member of our experienced and skilled installation team to discuss your specific needs and requirements to ensure their practicality.
To provide your property with enhanced security we would recommend installing bifold doors. Compared to traditional doors, bifold doors are extremely safe due to being manufactured from high-quality and durable materials as well as having an advanced locking system and several bolts to reduce the chance of intruders entering your property.
The cost of bifold doors can vary depending on several factors. Here are the three most important things to consider:
Material: Bifold doors made of high-quality materials like solid wood or aluminium are typically more expensive than those made of PVC or other cheaper materials.
Size: The larger the door, the more it will cost. Bifold doors are often custom-made to fit specific openings, which can also affect the price.
Installation: Efficient installation is critical to ensure the doors operate smoothly and last a long time. Whilst this can be an additional cost, it’s one of the most important aspects of purchasing bi-fold doors to ensure they perform effectively all year round.
While bifold doors can be more expensive than traditional doors, their benefits and unique features can make them a worthwhile investment for many homeowners.
Our Bifold doors at BJH Windows & Conservatories are highly energy efficient and come with a low U-Value meaning they provide enhance heat retention due to their high-performing heat properties.
Our bifold doors are also available with double-glazed or triple-glazed glass panels to improve the energy efficiency of the doors by reducing heat loss and preventing you from relying on your central heating system.
The ease of installing bifold doors depends on various factors, including the size of the opening, the type of door, and the level of experience of the installer.
In general, bifold doors require a higher level of skill and precision to install compared to traditional doors. We would recommend using an experienced and trusted installation expert such as BJH Windows & Conservatories to install your doors.
This ensures your bifold door installation is completed professionally and efficiently whilst providing you with excellent customer service from start to finish.
Bifold doors are a type of door that slides open by folding panels in a concertina style. They are commonly used in homes and commercial buildings to create a large opening between two spaces. These doors can be made from various materials such as wood, aluminium, and vinyl, and come in different sizes and configurations to fit the specific needs of a property.
Learn more about bifold doors and how they work here.
Composite Doors
The most popular colour for a composite front door can vary depending on current design trends and personal preferences. However, classic colours like white, black, and shades of grey are consistently popular choices for composite front doors.
These neutral colours provide a timeless and versatile appeal, allowing them to complement a wide range of architectural styles and home exteriors. Wood-effect finishes, such as oak or mahogany, are also sought after, as they offer a natural and warm aesthetic that mimics the appearance of traditional wooden doors.
Composite doors are constructed using a combination of materials, which typically include a solid timber core, such as laminated timber or engineered wood, surrounded by layers of other materials like glass-reinforced plastic (GRP) and uPVC.
The purpose of using a timber core is to provide strength, stability, and insulation to the door. While composite doors may have a wood core, it is important to note that they are designed to overcome the limitations of traditional wooden doors, such as warping or expanding due to changes in weather conditions.
The use of a composite construction ensures that the door is durable, low maintenance, and offers enhanced security and energy efficiency.
When it comes to choosing between a composite door frame and a wood frame, it depends on various factors. Composite door frames have become increasingly popular due to their durability, low maintenance, and resistance to warping, rotting, and insect damage. They are also highly energy efficient and provide excellent insulation.
On the other hand, wood frames offer a natural and traditional aesthetic appeal that some homeowners prefer. Wood frames can be stained or painted to match your desired look, but they may require more maintenance to prevent decay and weathering.
Ultimately, the choice between a composite door frame and a wood frame depends on your personal preferences, budget, and the specific needs of your home.
Yes, it is possible to fit a composite door to an existing uPVC frame. Composite doors are versatile and can be fitted into various types of frames, including uPVC frames. However, it is important to ensure that the existing uPVC frame is in good condition and structurally sound.
Our professional installers will assess the compatibility of the composite door with the existing frame and make any necessary adjustments or preparations to ensure a proper fit. By choosing our skilled composite door installers in Hampshire, you can confidently upgrade your door to a composite one while utilising the existing uPVC frame.
uPVC doors offer enhanced durability, affordability, and insulation, and are low maintenance due to being easy to clean. Yet composite doors are highly secure offering superior strength. Our composite doors in Hampshire are available in a wide range of styles and finishes, providing a more luxurious and high-end appearance.
Our composite front doors in Hampshire have excellent thermal efficiency and are highly resistant to weathering, making the choice between uPVC and composite doors completely dependent on your budget, desired aesthetics and security requirements.
It’s recommended to consult with our professionals to determine which option best suits your needs.
Conservatories
The most energy-efficient conservatory roof is typically a solid, insulated roof. These roofs are designed to provide better thermal insulation, which helps to prevent heat loss during colder months and reduces heat gain during hotter months.
The use of high-performance glazing can further improve the energy efficiency of a conservatory roof. Some homeowners may also opt for a tiled roof, which can provide similar levels of insulation as a solid roof and can offer a more traditional appearance.
The most energy-efficient conservatory roof will depend on the individual needs and preferences of the homeowner. Book a free consultation to determine the best energy-efficient solution for your conservatory.
Whether or not a homeowner’s insurance policy covers a conservatory roof will depend on the specific terms and conditions of the policy. Generally, homeowner’s insurance policies will cover damage to a conservatory roof caused by events such as storms, fire, or vandalism.
However, it is important to review the policy documents and speak with the insurance provider to confirm the coverage and any applicable deductibles or limits. It is also important to ensure that the conservatory roof is properly maintained and any potential issues are addressed promptly to help prevent future damage.
PVC-u Windows
uPVC doors offer enhanced durability, affordability, and insulation, and are low maintenance due to being easy to clean. Yet composite doors are highly secure offering superior strength. Our composite doors in Hampshire are available in a wide range of styles and finishes, providing a more luxurious and high-end appearance.
Our composite front doors in Hampshire have excellent thermal efficiency and are highly resistant to weathering, making the choice between uPVC and composite doors completely dependent on your budget, desired aesthetics and security requirements.
It’s recommended to consult with our professionals to determine which option best suits your needs.
Replacement Conservatory Roofs
The best type of replacement conservatory roof will depend on several factors, including the homeowner’s individual needs and preferences, as well as the existing structure of the conservatory. Some of the most popular types of replacement conservatory roofs include solid conservatory roofs, tiled roofs, and glass roofs.
Solid conservatory roofs can provide better insulation and soundproofing, while tiled roofs can offer a more aesthetically pleasing appearance and better thermal efficiency. Glass roofs can allow for more natural light to enter the conservatory and can be a good option for those who want to maintain a bright and airy feel.
It is important to consult with our professional replacement conservatory roof installers to determine the best type of replacement roof for your individual situation.
The most energy-efficient conservatory roof is typically a solid, insulated roof. These roofs are designed to provide better thermal insulation, which helps to prevent heat loss during colder months and reduces heat gain during hotter months.
The use of high-performance glazing can further improve the energy efficiency of a conservatory roof. Some homeowners may also opt for a tiled roof, which can provide similar levels of insulation as a solid roof and can offer a more traditional appearance.
The most energy-efficient conservatory roof will depend on the individual needs and preferences of the homeowner. Book a free consultation to determine the best energy-efficient solution for your conservatory.
Whether or not a homeowner’s insurance policy covers a conservatory roof will depend on the specific terms and conditions of the policy. Generally, homeowner’s insurance policies will cover damage to a conservatory roof caused by events such as storms, fire, or vandalism.
However, it is important to review the policy documents and speak with the insurance provider to confirm the coverage and any applicable deductibles or limits. It is also important to ensure that the conservatory roof is properly maintained and any potential issues are addressed promptly to help prevent future damage.
Putting a tiled roof on a conservatory can be worth it, especially if you want to use your conservatory as an all-season living space. A tiled roof can provide better insulation and energy efficiency than a traditional glass or polycarbonate roof.
This means that the conservatory will stay cooler in the summer and warmer in the winter, making it a more comfortable space to be in. A tiled roof can also provide a more aesthetically pleasing appearance and can help to blend the conservatory in with the existing architecture of the house.
In most cases, you do not need planning permission to reroof a conservatory as long as the replacement roof does not exceed the height of the existing roof and the conservatory remains within its permitted development rights.
However, if the conservatory is located in a conservation area, or a listed building, or if there are any other restrictions or covenants that apply, it may be necessary to obtain planning permission. It is always advisable to check with your local planning authority to ensure that you comply with any regulations before proceeding with the work.
Learn more about planning permission for your conservatory here.
Yes, a replacement conservatory roof can make your conservatory warmer by providing better insulation and reducing heat loss. This means that you can utilise your conservatory all year round, even in colder months.
Yes, a replacement conservatory roof can reduce noise by providing better insulation and reducing sound transmission. This can be particularly useful if your conservatory is located in a noisy area or if you live near a busy road.
Yes, it can be worth replacing a conservatory roof, particularly if the existing roof is old, damaged, or inefficient. A replacement conservatory roof can provide better insulation, reduce noise, improve energy efficiency, and update the appearance of the conservatory. This can make the conservatory a more comfortable and usable space, even in colder months.
Yes, it is possible to put a new roof on an old conservatory. A replacement conservatory roof can help to improve the insulation, energy efficiency, and overall appearance of an older conservatory.
However, the existing structure of the conservatory must be able to support the weight and load of the new roof. It is recommended to consult with our professional conservatory roof installers to assess the feasibility of a replacement roof and ensure a safe and successful installation.
The time it takes to replace a conservatory roof can vary depending on several factors such as the type of roof being installed and the size of the conservatory. On average, a replacement conservatory roof can take around 2-3 days to complete.
More complex installations or larger conservatories may require additional time. It is important to consult with our professional replacement conservatory roof installers to determine the estimated time frame for the specific project.
There are several types of replacement conservatory roofs available, including glass roofs, tiled roofs, solid roofs, and polycarbonate roofs. Each type of conservatory roof has its own benefits and drawbacks, and the choice of replacement conservatory roof will depend on your individual requirements.
- Glass Roofs
- Tiled Roofs
- Solid Roofs
- Polycarbonate Roofs
A replacement roof can improve the energy efficiency of the conservatory, making it a more comfortable space throughout the year, which can also result in lower energy bills.
A replacement roof can also reduce noise levels, making the space more peaceful and relaxing. Additionally, a new roof can update the appearance of the conservatory, giving it a more modern or traditional look, depending on the homeowner’s preference.
Replacing your conservatory roof can also increase the value of a property, making it more attractive to potential buyers if you decide to sell in the future.
Windows
Unfortunately this means the seal on the glass unit has failed. The easiest solution is to replace the glass unit, a very simple task on modern glazing that has a beaded system. BJH offer a free measuring and quoting service. All old glass units are sorted and skipped for recycling.
The temperature of a typical double glazed window is usually above that of the exterior night time air because of the heat flow from the warm interior of the building. But if the unit has a very low U-Value (thermal conductivity) from the use of a low emissivity coating and Argon gas – then on a still air night, the temperature of the outer glass surface can easily fall below the exterior air temperature or even its dew point temperature. When the glass temperature falls below the dew point temperature condensation occurs.
This condensation will not evaporate until the glass is heated by wind, sunlight or heat transfer from inside your house. Our triple glazed windows will suffer external condensation, as they are very thermally efficient! In short the more efficient the windows are, the likelyhood of external condensation will rise!
Condensation is the process by which water vapour in the air is changed into liquid water. Condensation generally occurs in the atmosphere when warm air rises, cools and loses its capacity to hold water vapour. The water vapour condenses on a cool surface to form water, this is a normal reaction when warm air meets a cold surface. Condensation occurs naturally in our environment.
Condensation affects new and old buildings alike. As properties have become better heated and insulated the instances of condensation forming are on the increase. Older style houses were often built on suspended floors, had chimneys and were generally quite draughty. First evidence of condensation may be water droplets forming on the inside of the window pane, because the glass has a lower temperature than the fabric of the wall. Please remember the windows are not the cause of the condensation, they are merely an indication of a condensation problem. A family of four in a three-bedroom property can generate as much as 18 gallons of water per week as a result of cooking, bathing and by drying clothes indoors. With double glazed windows and doors and no ventilation this moisture becomes trapped within the property and can cause mould growth, commonly seen around windows and external corners of the walls.
Internal condensation is more likely in the winter months. This happens when moisture in the air contacts a surface whose temperature is lower than the dew point (the temperature in which air manufactures dew).
Condensation can only be controlled, but there are some steps that you can take to reduce your indoor humidity level.
One way is to make sure that all appliances requiring a vent (for example tumble dryers) are vented properly. Avoid using gas heaters (these produce a lot of moisture) and install extractor fans. Extractor fans are an excellent way to increase the air flow and reduce humidity if installed correctly. Another option is to make sure that your home is properly vented.